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Not the right fit? No problem. Return or exchange any piece within 30 days, no questions asked, no stress.
Frequently Asked Questions
Shipping typically takes 7–10 business days for U.S. orders after dispatch. International shipping times vary by destination—see our Shipping Policy for details. Please allow 1–3 business days for processing.
We ship via trusted carriers including Canada Post, USPS, Australia Post, and Royal Mail UK.
For clothing, wash gently in cold water, lay flat or hang to dry, and avoid bleach or harsh chemicals to help preserve the fabric’s quality and color. When in doubt, always check the care label for specific instructions.
For shoes, spot clean with a damp cloth and gently brush away any dirt. For more delicate materials, a protective spray can help keep them looking their best.
Yes! You’ll receive a tracking number by email once your order has been processed and shipped. Please note that it may take 1–3 business days for tracking updates to appear.
Yes! We offer a 30-day money-back guarantee — no questions asked. Simply reach out to our support team and we’ll take care of it.
Received a damaged item or a different size from what you ordered? Contact support@maisonmayne.co with your order number and photos where possible. We’ll help arrange a replacement or refund. If the size you ordered doesn’t fit, contact us about return or exchange options.
Need to update your shipping address? Contact support@maisonmayne.co as soon as possible. We’ll do our best to update it before fulfillment begins.